Centrex Features
To activate or deactivate telephone features, press the appropriate feature
button on your phone se or dial the access code indicated below.
Hold (PERMANENT)
Activate - LINK *472
Reconnect - Pickup handset
Activate - LINK *472
Retrieve - from any extension,
#473 + extension number
CALL PARK
Activate - LINK *476 + Extension number,
replace handset
Cancel - LINK *476 replace handeset
CALL PICK UP
Activate - LINK, *474 replace handset
Cancel - LINK, *474 replace handset
*483
LAST NUMBER REDIAL
Business Set Feature (M5216/M5316 set)
Package includes but not limited to the following features:
Auto Answer Back Auto Dial Busy Override
Call Back Queuing Call Forward Call Forward Reason Display
Call Forward/Auto Dial Display Call Park Call Pickup
Call Waiting Display Called Number Display Calling Number
End-To-End Signaling Feature Code Access Group Intercom
Held Calls Individual (POTS) Business Line Intercom
Listen On Hold Make Set Busy Malicious Call Hold
Message Wait Indicator Multiple Appearance Directory On Hook Dialing
Query Time Key Ring Again Short Hunt
Speed Calling Three-way Calling Transfer
Auto Answer Back
Auto answer back feature is when implemented on a business set, allow any incoming call to the primary directory number (PDM) of the set to be automatically answered after four seconds of ringing.
Auto Dial
Auto dial allows the business set user to call a frequently dialed number by pressing the assigned feature key.
Automatic Line
Business set automatic line (AUL) is a directory number (DN) feature that may be assigned to individual DN on a business set station, including the primary DN.
Busy Override
Busy set override allows a business set to gain access to a busy station by pressing the busy override key.
Call Back Queuing
Call back queuing allows a business set user to request a call back when encountering an all trucks condition on the customers outgoing trucks.
Call Forward
Call forward allows a business set user to forward calls to another Meridian Digital Centrex (MDC) user. Optional call forward conditions are call forward-no answer, call forward intra-group.
Call Forward Reason Display
Call forward reason display allows business set user to identify the type of forwarded condition when they receive forwarded call. Requires display option on customer equipment.
Call Forward/Auto Display
Call forward/auto dial displays the number currently programmed for the call forward or the automatic dial features. Requires display option on customer equipment.
Call Park
Call park enables a business set user to park a call against their directory number. The parked call can be retrieved from any station by dialing the retrieve code and the directory number against which the call is parked.
Call Waiting
Call Waiting provides a tone to the MDC user to alert them of another incoming call request. the called MDC station may acknowledge the new caller by placing the existing call on hold or by abandoning the existing call and receiving the new caller.
Display Called Number
Display called number provides visual feedback visual feedback of the number dialed on outgoing calls. Display called number only applies to intra-group calls. Requires display option on customer equipment.
Display Calling Number
Display calling number provides business set user with visual feedback concerning incoming calls. Displays called number only applies to intra-group calls. Requires display option on customer equipment.
End-To-End Signaling
End-To-End signaling provides the capability to out pulse dual-tone multi-frequency digits while active on a call.
Feature Code Access
Feature code access provides an alternate method of accessing MDC features other than through the use of feature keys.
Feature Display
Feature display provides the business set user with visual feedback for feature activation, including features such as three-way calling, call transfer, call waiting, call park, ring again, call pickup, busy override and speed call. Requires display option on customer equipment.
Group Intercom
Group intercom allows an MDC user to call a member of a pre-designated group by using abbreviated dialing.
Held Calls
Held calls allows a business set user to hold an established call on the business set. The MDC user may originates or receive another call on an idle directory number.
Individual (POTS) Business Line
Individual (POTS) business line allows the business set subscriber the appearance of the POTS line as one of the DN keys on the set.
Intercom
Intercom feature allows a customer to directly terminate on a pre-designated set by depressing the intercom key on the business set.
Listen On Hold
Listen on hold allows a business set user to monitor a call through the speaker in customer premises equipment. When the called party answers, the MDC business set user must remove the handset from the cradle.
Make Set Busy
Make set busy allows a business set user to place their primary directory number in a busy condition to outside calls.
Malicious Call Hold
Malicious call hold (MCH) feature allows a business set subscribe to hold a connection within the switching unit on a malicious call, enabling the call to be traced back to the originating party.
Message Wait Indicator
Message wait Indicator feature provides a message waiting lamp on the business set indicating a message is waiting to be retrieved. This applies to only the primary directory number not other directory numbers available from that set.
Multiple Appearance Directory Number
Multiple appearance directory number allows a directory number to be assigned to more that one business set for multiple call arrangement. With Single Call Arrangement (SCA) any business set user with the directory appearance may make or receive calls on the directory number. SCA allows only one business set user to be active on the directory number at one time. With Multiple Call Arrangements (MCA) more than one business set user can be active on the directory number at one time, limited by the number of appearances in the group.
On Hook Dialing
On hook dialing allows the MDC business user to originate calls without lifting the handset.
Query Time Key
Query time key displays the current time and date by activating the time key. Requires display option on customer premises equipment.
Ring Again
Ring again allows the MDC business set user to monitor a busy set of directory number appearances on the business set. The short hunt is limited to the number of directory appearances on the business set.
Short Hunt
Short hunt allows incoming calls to a business set user to hunt over a set of directory number appearance on the business set. The short hunt is limited to the number of directory appearances on the business set.
Speed Calling
Speed calling allows a MDC business set user to access frequently dialed numbers by utilizing an abbreviated code.
Three-Way Calling
Three-way calling enables an MDC business set user to establish a three-way call.
Transfer
Transfer enables an MDC business set user to transfer a call to another MDC user.
Single Set Feature (M8009/M9216/M9316 set)
Package includes but not limited to the following features:
Automatic Call Back (Ring Again) Blind Transfer Queuing
Call Back Queuing Call Forward - All Calls
Call Waiting Consultation Hold
End-To-End Signaling Last Number Redial
Message Wait Indicator (Stutter Dial Tone) Off-Hook Queuing
Permanent Hold/Call Hold Speed Call - Individual Long
Speed Call - Individual Short Station to Station Dialing
Three Way Conference Transfer
Automatic Call Back (Ring Again)
Automatic call back (ring again) feature allows a station user encountering a busy station to be notified when the busy station becomes idle and to be placed automatically in a ring again mode.
Blind Transfer Queuing
Blind transfer queuing allows an MDC station to transfer an established call to another MDC group member without waiting for the transferred station to answer.
Call Back Queuing
Call back queuing feature is a station user encountering an all-truck busy condition has the option of being notified when a truck becomes idle, and then being automatically connected to the number.
Call Forward - All Calls
Call forward - all calls allows an MDC customer to have incoming calls to a station automatically forwarded to a predetermined telephone number.
Call Waiting
Call waiting feature informs an MDC station line that is on an established call that a third party is trying to reach them.
Consultation Hold
Consultation hold allows an MDC station to place an active call on temporary hold.
End-To-End Signaling
End-to-end signaling allows an MDC station user, while in the talking state, to send DTMF tones to the other end.
Last Number Redial
Last number redial feature enables a customer to redial the last number called by depressing a single key rater than the entire number.
Message Wait Indicator (Stutter Dial Tone)
Message wait indicator (stutter dial tone) feature permits a station user to be notified of a waiting message. Stuttered dial tone is used for stations without Message Waiting (MAT) lamps.
Off-Hook Queuing
Off-hook queuing feature, a call that cannot be completed because an idle outgoing truck is not available among the inexpensive route set, may wait off-hook for an idle truck. When an outgoing truck becomes available, the call progresses in the normal manner.
Permanent Hold/Call Hold
Permanent hold/call hold allows an MDC station user to place a call on hold for any length of time.
Speed Call - Individual Long
Speed call - individual long allows the MDC station user to place calls to list of frequently called numbers by dialing two digits than the completed directory number. Limited to 30, 50 or 70 frequently call numbers.
Speed Call - Individual Short
Speed call - individual short allows the MDC station user to place calls to list of frequently called numbers by dialing fewer digits than the complete directory number. Limited to eight frequently called numbers.
Station to Station Dialing
Station to station dialing call my be dialed to complete between any two station lines of digital MDC group.
Three Way Conference
Three way conference allows an MDC station line to establish a three way conference with two other parties.
Transfer
Transfer enables an MDC user to transfer a call to another MDC user.